Who the Company collects personal information from
Gunlake Concrete NSW Pty Ltd and | or Gunlake Quarries NSW Pty Ltd (together or separately “the Company”) generally collects personal information about you, including credit information or credit eligibility information, directly from you. For example, if you complete the Company’s Commercial Account Application Form or if you give a personal guarantee in respect of your organisation.
The Company may also collect personal information about you, including your credit information or credit eligibility information, from third parties. For example, from any other organisation with whom you have any dealings, a credit reporting or from publicly maintained records.
Purpose of collection
In general, the Company collects, uses and discloses personal information for the following purposes:
To conduct its business;
To market its goods and services;
To communicate with you;
To comply with the Company’s legal obligations; and
To help the Company manage and enhance its goods and services.
In addition to the above, the Company also collects personal information, including your credit information or credit eligibility information, by way of the Company’s Commercial Account Form for the purpose of:
Assessing your (or your organisation’s) request for deferred payment terms;
Contacting you so as to enable the Company to manage your account and to fulfil its obligations to you or your organisation;
Interacting with you as a guarantor (if applicable) or your organisation’s obligations to the Company; and
Recovering monies owing to the Company from time to time
Consequences if information is not collected
If you do not provide the information requested in the Company’s Commercial Account Application Form, the Company may not be able to assess a request for deferred payment terms, to establish an account or to increase the credit limit for you or your organisation as the case may be. In addition, you or your orgnisation may not be able to participate in future offers of goods or services which the Company supplies.
Who the Company usually discloses information to
Personal information submitted, including credit information or credit eligibility information about you, may be disclosed by the Company to entities that are related to associated with the Company, and orgnisations that provide the Company with financial services as its financiers, information technology services, marketing and promotional services and professional advice, such as legal practitioners and accountants.
The Company may also disclose personal information, including credit information or credit eligibility information, to other credit providers and to credit reporting bodies, such as Dun & Bradstreet, Creditor Watch or Veda, including where there is a payment default by you or your organisation and, if necessary, to the Company’s insurers and debt collectors.
The Company may also disclose personal information to any person or organisation who may be interested in buying the whole or part of its business.
What a credit reporting body may do with your information
A credit reporting body, such as Dun & Bradstreet, Creditor Watch or Veda, may include the information the Company discloses to it, including the credit information or credit eligibility information, in reports provided to the Company and other credit providers to assist them to assess an individual’s credit worthiness.
If you fail to meet your payment obligations in relation to consumer credit or commits a serious credit infringement, The Company may disclose this to a credit reporting body.
You may request a credit reporting body, such as Dun & Bradstreet, Creditor Watch or Veda, not to use or disclose your credit reporting information, if you believe or reasonable grounds that you have been, or are likely to be, a victim of fraud.
Access, correction and complaints
Disclosure’s to overseas recipients
The Company is not likely to disclose personal information to recipients located overseas.
Who to contact?
If you have any queries about how the Company collects, stores, uses and discloses personal information, including credit information or credit eligibility information, you can contact the Company’s Privacy Officer by email: firstname.lastname@example.org
Here at Gunlake, we are committed to safeguarding the health and safety of our employees, customers, contractors and partners, and we are constantly monitoring the evolving COVID-19 situation.
We pride ourselves on always providing our customers with a high-level of service, and we have implemented wide-ranging safety measures to ensure we limit the spread of COVID-19. Gunlake is adopting Government policy relating to self-isolation, social distancing and travel restrictions. We have also implemented the following steps to minimise the spread of COVID-19 and maintain the safety of our customers and staff:
We have increased across all our sites the availability of hygiene products, we are regularly cleaning and disinfecting our plants and trucks, and our team are constantly being educated on the current Government hygiene advice.
We have strict protocols in place for all our delivery drivers to implement social distancing protocols to limit contact with customers and colleagues.
We have limited the access to all our sites to relevant production personnel only.
All our employees have been notified to self-report any symptoms and to self-isolate when required, in keeping with the current Government advice.
In these challenging times, Gunlake will continue to monitor and respond whenever necessary to this evolving situation. We will ensure to communicate with our customers, contractors and staff members how we are managing the situation, as circumstances change, as we strive to ensure the wellbeing of our customers, employees and our business as a whole.